Jawab vs AiSensy
Facts about AiSensy checked on its website on . We make Jawab, so we've kept this to what each company publishes, and said where AiSensy is the better fit.
Choose AiSensy if
Marketers who want a low entry price, a free plan to start, click-to-WhatsApp ads tools and high-volume broadcasts, and will build their own chatbots.
Choose Jawab if
Indian clinics, salons, coaching institutes, real-estate teams and D2C brands that want the replies and flows built for them, not a do-it-yourself tool.
Side by side
| Jawab | AiSensy | |
|---|---|---|
| Paid plans from | ₹1,999/month (Starter) | ₹1,500/month (Basic) |
| Billing cycles | Monthly (3-month minimum) or yearly at 10 months' price | Monthly, quarterly (5% off) or yearly (10% off) |
| Free plan or trial | No free trial; a demo on your own kind of enquiries | Free Forever plan (no broadcasts) and a 14-day free trial |
| Setup | One-time fee (₹15,000 on Starter); our team builds your replies and flows | Self-serve; free onboarding, no setup fee |
| WhatsApp message charges (India) | Meta's rates at cost from a wallet: ₹0.8631 marketing, ₹0.115 utility | ₹1.09 marketing, ₹0.145 utility, from prepaid credits |
| Shared team inbox | Yes | Yes, with agent routing |
| Chatbot / flow builder | Yes, built with you by our team | Chatbot builder as a paid add-on (₹2,500/month for 5 bots) |
| Broadcasts | Yes (Growth and above) | Yes (paid plans) |
| CRM and sales pipeline | Yes; sales pipeline on Growth and above | Tags, attributes and segments |
| Shopify / WooCommerce | Not yet | Shopify and WooCommerce |
| Payments in chat | UPI payment links (Growth and above) | Yes (WhatsApp Pay, Razorpay, PayU) |
| AI replies | No; rule-based flows written with you | AI agent add-on (₹1,350/month for 1,000 AI messages) |
| Mobile app | No; works in the phone's browser | Android and iOS apps |
Prices are as each company lists them, in rupees unless shown in dollars. Meta's own rate for India is ₹0.8631 per marketing message and ₹0.115 per utility message, before GST. Work out your monthly cost.
AiSensy plans
- Free Forever₹0No broadcasts; ₹50 message credits
- Basic₹1,500/month1 owner + 5 agents
- Pro₹3,200/month
- Premium₹9,100/month1 owner + 9 agents
- Unlimited₹45,000/monthUp to 200 agents
- EnterpriseCustom
Jawab plans
- Starter₹1,999/month₹15,000 one-time setup
- Growth₹4,999/month₹35,000 one-time setup
- Multi-branch₹12,499/month₹50,000 one-time setup
Where AiSensy is stronger
- A free plan and a 14-day trial, and a lower starting price.
- Click-to-WhatsApp ads manager and broadcast retargeting for marketers.
- Android and iOS apps for the team inbox.
- Ready-made Shopify, WooCommerce, Razorpay and PayU integrations.
When Jawab fits better
- You want the replies and flows built for you, rather than paying for a chatbot builder add-on and building bots yourself.
- You send a lot of messages: AiSensy lists ₹1.09 per marketing message, Jawab passes Meta's ₹0.8631 through at cost.
- You run appointments or follow-ups: Jawab includes bookings, reminders, follow-up sequences and a daily owner summary.
Frequently asked questions
- Is AiSensy cheaper than Jawab?
- AiSensy's Basic plan is ₹1,500 a month with no setup fee, less than Jawab Starter at ₹1,999 a month plus a one-time setup fee. AiSensy's chatbot builder is a ₹2,500-a-month add-on, and it lists ₹1.09 per marketing message against Meta's ₹0.8631, which Jawab passes through at cost. Which is cheaper overall depends on your message volume; try our cost calculator.
- Does AiSensy have a free plan?
- Yes. AiSensy's Free Forever plan includes the API, the live chat inbox and ₹50 of message credits, but not broadcasts. Its homepage also offers a 14-day free trial.
Sources
- AiSensy pricing, checked 27 September 2026
- AiSensy homepage, checked 27 September 2026
- AiSensy help: WhatsApp Business API fee, checked 27 September 2026
AiSensy is a trademark of AiSensy Communications Private Limited, India. Prices and features change; check AiSensy's website for the latest. Spotted something out of date? Write to us and we'll correct it.