Jawab vs Interakt
Facts about Interakt checked on its website on . We make Jawab, so we've kept this to what each company publishes, and said where Interakt is the better fit.
Choose Interakt if
Teams that want unlimited logins, WhatsApp and Instagram in one inbox, a big integration list and WhatsApp commerce, and will set up the tool themselves.
Choose Jawab if
Indian clinics, salons, coaching institutes, real-estate teams and D2C brands that want the replies and flows built for them, not a do-it-yourself tool.
Side by side
| Jawab | Interakt | |
|---|---|---|
| Paid plans from | ₹1,999/month (Starter) | ₹2,799/month + taxes (Growth) |
| Billing cycles | Monthly (3-month minimum) or yearly at 10 months' price | Monthly, quarterly (8% off) or yearly (20% off) |
| Free plan or trial | No free trial; a demo on your own kind of enquiries | 14-day free trial, no card |
| Setup | One-time fee (₹15,000 on Starter); our team builds your replies and flows | Self-serve; no setup fee |
| WhatsApp message charges (India) | Meta's rates at cost from a wallet: ₹0.8631 marketing, ₹0.115 utility | ₹0.958 marketing, ₹0.150 utility on Growth; Enterprise listed as no markup |
| Shared team inbox | Yes | Yes, WhatsApp, Instagram and RCS |
| Chatbot / flow builder | Yes, built with you by our team | Yes, no-code chatbot builder |
| Broadcasts | Yes (Growth and above) | Yes |
| CRM and sales pipeline | Yes; sales pipeline on Growth and above | Sales CRM add-on (₹2,499/month for 5 sales agents) |
| Shopify / WooCommerce | Not yet | Shopify and WooCommerce, catalogue sync |
| Payments in chat | UPI payment links (Growth and above) | Yes (Growth and above) |
| AI replies | No; rule-based flows written with you | Yes, AI agent |
| Mobile app | No; works in the phone's browser | Android and iOS apps |
Prices are as each company lists them, in rupees unless shown in dollars. Meta's own rate for India is ₹0.8631 per marketing message and ₹0.115 per utility message, before GST. Work out your monthly cost.
Interakt plans
- Instagram only₹999/month + taxes
- Growth₹2,799/month + taxesUnlimited agents; WhatsApp + Instagram
- Advanced₹3,799/month + taxesUnlimited agents
- EnterpriseOn requestListed as no markup on message charges
- Sales CRM add-on₹2,499/month + taxes5 sales agents; more at ₹499/month
Jawab plans
- Starter₹1,999/month₹15,000 one-time setup
- Growth₹4,999/month₹35,000 one-time setup
- Multi-branch₹12,499/month₹50,000 one-time setup
Where Interakt is stronger
- Unlimited team logins on every plan.
- WhatsApp, Instagram and RCS in one inbox, with an AI agent.
- A long list of integrations, including Shopify, WooCommerce, Razorpay, Zoho, Salesforce, Tally and Zapier.
- A 14-day free trial without a card, and Android and iOS apps.
When Jawab fits better
- You want the replies and flows built for you, not a do-it-yourself setup.
- You want Meta's rates at cost: Interakt lists ₹0.958 per marketing message on Growth, against Meta's ₹0.8631, which Jawab passes through with no margin.
- You want a sales pipeline included rather than a separate CRM add-on.
Frequently asked questions
- Is Interakt cheaper than Jawab?
- Interakt Growth is ₹2,799 a month plus taxes with no setup fee, against Jawab Starter at ₹1,999 a month plus a one-time setup fee that pays for us to build your flows. Interakt lists ₹0.958 per marketing message on Growth; Jawab passes Meta's ₹0.8631 through at cost. Use our cost calculator to compare for your volume.
- Does Interakt have a free trial?
- Yes. Interakt offers a 14-day free trial without a card. Its FAQ says messaging is limited during the trial until your Facebook Business verification is done. Jawab has no free trial; we run a demo instead.
Sources
- Interakt pricing, checked 27 September 2026
- Interakt FAQs, checked 27 September 2026
- Interakt integrations, checked 27 September 2026
- Interakt homepage, checked 27 September 2026
Interakt is a trademark of Jio Haptik Technologies Limited. Prices and features change; check Interakt's website for the latest. Spotted something out of date? Write to us and we'll correct it.