WhatsApp CRM and lead automation for real estate
Jawab replies to property-portal and Meta-ad leads on WhatsApp within seconds, qualifies each buyer by budget, BHK, location and possession timeline, and books a site visit with the right sales manager. Every lead moves through a pipeline so nothing goes cold between the enquiry and the visit.
01The problem
What it costs to reply late.
- 01
Portal and ad leads go cold within minutes if nobody replies.
- 02
Sales managers waste calls on buyers outside the project's budget or timeline.
- 03
Site visits get booked in personal phones and nobody sees the full pipeline.
02How it works
From first message to repeat customer
- Step 1
Lead arrives from a portal or ad
Jawab sends an instant WhatsApp reply with the project brochure and a few questions.
- Step 2
Buyer qualified
Budget, BHK, preferred location and possession timeline are captured in the chat and saved to the lead.
- Step 3
Assigned to the right sales manager
The lead is routed by project or area and appears in that manager's inbox and pipeline.
- Step 4
Site visit on the calendar
The buyer picks a visit slot, gets directions and a reminder, and follow-ups continue until they book or drop out.
03Features
What you get
Built on the official WhatsApp Cloud API: no unofficial gateways, no banned numbers and no markup on Meta's per-message charges.
- Instant replies to portal and Meta-ad leads
- Buyer qualification by budget, BHK and possession
- Sales pipeline with stages and owners
- Site-visit booking with reminders
- Follow-up sequences for undecided buyers
- Webhooks to connect your existing CRM or ERP (Multi-branch)
Example message · Haven Realty · Whitefield · WhatsApp template
Hi Karthik, Neha will meet you at the Prestige Lakeview sales lounge on Saturday, 11:30 am.
3 BHK · 1,640 sq ft · from ₹1.42 Cr.
Cab pickup is arranged.
04Questions
Frequently asked
Pricing and setup questions are answered on the main FAQ and in our WhatsApp API pricing guide.
As fast as possible: buyers enquire on several projects at once and usually talk to whoever answers first. Jawab replies on WhatsApp within seconds of the lead arriving, at any hour.
Yes. The WhatsApp flow asks for budget, BHK, location and possession timeline, saves the answers to the lead, and sends qualified buyers to a sales manager with a site visit offered.
Yes. Jawab sends PDFs, images and videos in the chat, both in automatic replies and from the shared inbox.
जवाब · jawāb · noun — an answer
Tonight's enquiries deserve an answer.
Leave your WhatsApp number and we'll call you to book a demo. We build your setup with you and you're live in about two weeks.