WhatsApp automation for coaching institutes and EdTech
Jawab replies to every student and parent enquiry on WhatsApp in seconds, asks for course, batch and city, books a demo class and sends the brochure and fee plan. It then follows up politely on pending fee instalments, and counsellors pick up any conversation from a shared inbox.
01The problem
What it costs to reply late.
- 01
Admission enquiries peak in the evening, after counsellors have gone home.
- 02
Counsellors lose track of which students attended a demo and which need a follow-up.
- 03
Fee instalment reminders are sent by hand, late or not at all.
02How it works
From first message to repeat customer
- Step 1
Enquiry from an ad or your website
The bot replies at once and asks the student's course, target exam, preferred batch and city.
- Step 2
Demo class booked
The student picks a demo slot and gets the brochure, fee plan and what to bring.
- Step 3
Lead tracked in the pipeline
Every enquiry moves through stages such as enquiry, demo booked, demo attended and enrolled, so counsellors know who to call next.
- Step 4
Fee reminders
Polite reminders go out before each instalment is due, with a UPI payment link and a GST invoice once paid.
03Features
What you get
Built on the official WhatsApp Cloud API: no unofficial gateways, no banned numbers and no markup on Meta's per-message charges.
- Lead qualification by course, batch and city
- Demo-class booking with reminders
- Sales pipeline for counsellors
- Follow-up sequences for unenrolled leads
- Fee reminders with UPI links and GST invoices
- Multi-branch workspace for coaching franchises
Example message · Apex Academy · HSR Layout · WhatsApp template
Hi Arjun, your free JEE Physics demo is Sunday at 10 am with Prof. Iyer.
Course brochure and fee plan attached.
Bring your last mock-test scorecard.
04Questions
Frequently asked
Pricing and setup questions are answered on the main FAQ and in our WhatsApp API pricing guide.
Use an automated first reply that qualifies the student by course, batch and city and offers a demo class, then route the lead to a counsellor with the full chat history. Jawab does this on the official WhatsApp Cloud API, so enquiries after 9 pm still get answered.
Yes. Jawab sends reminder templates before each instalment is due, with a UPI payment link, and issues a GST invoice when the payment comes in.
The Multi-branch plan puts every branch in one workspace with unlimited seats and a super-admin, so head office sees every centre's enquiries and each branch sees its own.
जवाब · jawāb · noun — an answer
Tonight's enquiries deserve an answer.
Leave your WhatsApp number and we'll call you to book a demo. We build your setup with you and you're live in about two weeks.