WhatsApp booking and automation for salons and spas
With Jawab, salon and spa clients pick a stylist, service and time slot inside WhatsApp, hold it with a UPI advance and get a reminder before they arrive. Jawab then messages each regular when their cut, colour or treatment is due again, so repeat visits don't depend on anyone remembering to call.
01The problem
What it costs to reply late.
- 01
Stylists are busy with clients and can't answer WhatsApp between appointments.
- 02
Last-minute cancellations leave paid chairs empty.
- 03
Regulars drift away because nobody reminds them their next visit is due.
02How it works
From first message to repeat customer
- Step 1
Client asks for a slot
The bot shows your service menu with prices and lets the client choose a stylist or therapist.
- Step 2
Real availability, no double-booking
Only open slots for that stylist are offered, and the booking lands on the salon calendar.
- Step 3
Advance over UPI
A small advance through a UPI payment link holds the chair and cuts no-shows.
- Step 4
Rebooking nudges
Weeks later, Jawab messages the client when their colour, cut or facial is due again, with the stylist's next free slots.
03Features
What you get
Built on the official WhatsApp Cloud API: no unofficial gateways, no banned numbers and no markup on Meta's per-message charges.
- Service menu and stylist selection in the chat
- Slot booking with reminders before the visit
- UPI advances and GST invoices
- Follow-up sequences for rebooking and review requests
- Festive broadcasts to your client list
- Shared inbox for the front desk and managers
Example message · Urban Glow · Koramangala · WhatsApp template
Hi Ananya, it's been 4 weeks since your global colour with Meera.
She's free Saturday 11 am and Sunday 4:30 pm.
Hold a slot with a ₹300 UPI advance.
04Questions
Frequently asked
Pricing and setup questions are answered on the main FAQ and in our WhatsApp API pricing guide.
Yes. The client picks a service and a stylist, and Jawab offers only that stylist's open slots, then confirms the booking in the chat and on your calendar.
Take a small advance over UPI when the slot is booked and send a reminder before the visit with a reschedule option. Clients who have paid and been reminded are far more likely to turn up or move the slot in time.
Yes. The Growth plan includes broadcasts to your customer list using Meta-approved templates. Meta charges its published marketing-message rate for each one, with no markup from Jawab.
जवाब · jawāb · noun — an answer
Tonight's enquiries deserve an answer.
Leave your WhatsApp number and we'll call you to book a demo. We build your setup with you and you're live in about two weeks.