Jawab vs Gallabox
Facts about Gallabox checked on its website on . We make Jawab, so we've kept this to what each company publishes, and said where Gallabox is the better fit.
Choose Gallabox if
Growing teams that want one inbox for WhatsApp, Instagram and a website widget, AI agents, and many ready-made integrations, and are happy to set it up themselves.
Choose Jawab if
Indian clinics, salons, coaching institutes, real-estate teams and D2C brands that want the replies and flows built for them, not a do-it-yourself tool.
Side by side
| Jawab | Gallabox | |
|---|---|---|
| Paid plans from | ₹1,999/month (Starter) | ₹2,399/month (Basic, billed yearly) |
| Billing cycles | Monthly (3-month minimum) or yearly at 10 months' price | Quarterly or yearly (no monthly price listed) |
| Free plan or trial | No free trial; a demo on your own kind of enquiries | 7-day free trial, no card; no free plan |
| Setup | One-time fee (₹15,000 on Starter); our team builds your replies and flows | Self-serve with free onboarding support; AI Solutions Engineer add-on ₹41,500 one-time |
| WhatsApp message charges (India) | Meta's rates at cost from a wallet: ₹0.8631 marketing, ₹0.115 utility | Meta's charges with Gallabox's markup: ₹0.9926 marketing, ₹0.1323 utility |
| Shared team inbox | Yes | Yes, including Instagram and a website widget |
| Chatbot / flow builder | Yes, built with you by our team | Yes (5 to 100 active flows by plan) |
| Broadcasts | Yes (Growth and above) | Yes |
| CRM and sales pipeline | Yes; sales pipeline on Growth and above | Contacts and drip sequences; lead pipeline listed as coming soon on lower tiers |
| Shopify / WooCommerce | Not yet | Shopify and WooCommerce |
| Payments in chat | UPI payment links (Growth and above) | Yes (Razorpay, Cashfree, Stripe) |
| AI replies | No; rule-based flows written with you | Yes: AI agents, AI reply, rewrite and translate |
| Mobile app | No; works in the phone's browser | Not stated |
Prices are as each company lists them, in rupees unless shown in dollars. Meta's own rate for India is ₹0.8631 per marketing message and ₹0.115 per utility message, before GST. Work out your monthly cost.
Gallabox plans
- Basic₹2,399/month yearly · ₹2,999 quarterly3 users
- Essential₹5,599/month yearly · ₹6,999 quarterly6 users; extra users ₹1,200/month
- Advanced₹13,599/month yearly · ₹16,999 quarterly10 users; extra users ₹1,500/month
- EnterpriseCustom
Jawab plans
- Starter₹1,999/month₹15,000 one-time setup
- Growth₹4,999/month₹35,000 one-time setup
- Multi-branch₹12,499/month₹50,000 one-time setup
Where Gallabox is stronger
- One inbox for WhatsApp, Instagram and a website chat widget.
- AI agents and AI reply tools built in, with monthly AI credits.
- Ready-made integrations with Shopify, WooCommerce, Razorpay, Shiprocket, Zoho, HubSpot and more.
- A 7-day free trial without a card.
When Jawab fits better
- You want the replies and flows built for you, not a builder to learn.
- You want Meta's message rates at cost: Gallabox's pricing page says its invoices include its markup on Meta's fees.
- You'd rather pay monthly (after a 3-month minimum) than a quarter or a year upfront.
Frequently asked questions
- Is Gallabox cheaper than Jawab?
- On subscription price, Gallabox Basic is ₹2,399 a month billed yearly (₹2,999 billed quarterly), against Jawab Starter at ₹1,999 a month plus a one-time setup fee. Gallabox charges WhatsApp messages at ₹0.9926 per marketing message, including its markup; Jawab passes Meta's ₹0.8631 through at cost, which matters more as your volume grows.
- Does Gallabox have a free trial?
- Yes. Gallabox offers a 7-day free trial without a card, with access to the Basic plan. It has no free-forever plan. Jawab has no free trial; we run a demo on your own kind of enquiries instead.
Sources
- Gallabox pricing, checked 27 September 2026
- Gallabox per-message pricing, checked 27 September 2026
- Gallabox message credits, checked 27 September 2026
- Gallabox terms, checked 27 September 2026
Gallabox is a trademark of Gallabox Global Inc., Chennai. Prices and features change; check Gallabox's website for the latest. Spotted something out of date? Write to us and we'll correct it.